Finance Options
Finance options enable you to spread the cost of your pet’s care out over time. These are done through external companies. QVS does not provide in house payment plans.
Different providers may offer a product that is more suitable for your needs. So please contact us to discuss your options in specific detail. We are also able to assist you with your application.
Insurance
GapOnly® is an innovative payment service that works with selected pet insurance brands, so you can access your pet insurance benefit right away for eligible expenses.
How to claim using GapOnly®:
If your pet insurance brand offers GapOnly, let our team know you’d like to submit a GapOnly® claim for your pet’s treatment.
We’ll lodge a GapOnly® claim on your behalf, and it’s assessed in around 10 minutes. Any longer and the team will let you know so you can decide whether you want to stay or have the claim processed as an eClaim instead.
Once the claim’s been assessed and approved, you simply pay the gap (the amount not covered by your pet insurance policy) and go.
A GapOnly® claim can be processed:
Monday – Friday 8:00am – 10:00pm
Saturday 8:00am – 5:00pm
(AEST or AEDT as applicable, excluding NSW public holidays)